Contact Information

Email: **l[email protected]**

Response Time: 24-48 hours

Location: Paris, France 🇫🇷

Frequently Asked Questions (FAQ)

How does Sleep Shield block apps?

Sleep Shield uses Apple's Family Controls API (ScreenTime) to restrict app access on your device. Once the scheduled blocking starts, the app icon becomes inaccessible and displays a "Blocked" screen. There is no way to bypass the block without your permission.

Can I unblock apps before the scheduled time?

No. That's the entire point. The block is permanent once activated. This prevents impulsive late-night decisions to "just check one app."

Does Sleep Shield use my location or personal data?

No. Sleep Shield operates 100% locally on your device. No servers, no tracking, no data collection. What happens on your phone stays on your phone.

What happens if I restart my phone?

The block remains active. Sleep Shield is managed at the OS level (Family Controls), so restarting doesn't disable it.

Can my parents/guardian disable the app?

Only if they have access to your device's Screen Time settings and the Family Controls password. Sleep Shield respects Apple's family setup security.

Is Sleep Shield compatible with my iPhone?

Sleep Shield requires iOS 16.0+ and works on all iPhone models. Check your device's iOS version in Settings > General > About.

Can I get a refund?

Refunds are processed through Apple's standard App Store refund policy (typically within 14 days of purchase). Contact Apple Support directly for refund requests.